Provide customer service by monitoring product placement, off-take communicate performance of the outlet- 15% pos growth to date. Summary : Motivated territory manager and sales/training specialist with a background in retail management and over 8 years of experience in driving sales on key national accounts is presently seeking a new position with a reputable company that will offer opportunities for continued career growth. A well-written Retail Sales Specialist Resume emphasizes skills such as – proficiency and knowledge of the product, ability to maintain cleanliness and standards, the physical ability to walk or move around the sales floor, the potential to lift heavy objects, scheduling … Collaborate with the general manager and district manager with on-site operations. Handled high volume of calls and answered complex questions. Regularly communicate expectations to specialist while motivating them to strive to exceed them. For example, perhaps you majored in merchandising in college, took a high school class in business management, or even attended a seminar series about retail. Summary : 9+ years of experience as a Retail Sales Specialist is looking to obtain a position where my skills and experience can add to an organizations growth and improve results. Drive bottom line sales on a key national account with responsibility for wholesale sales in excess of $15m annually. The main job of a Retail Sales Specialist is to provide excellent customer service and sell the products and services on behalf of the company. Skills : Microsoft Office Suite, Masters Degree, Blackboard, Asynchronous Learning Environment, Customer Service, Cellular, Excellent Written, And Communication. Depending on the type of retail sales job, you could be on your feet for several hours. Looking to apply extensive knowledge and ability in on-site, multi-unit operations, inventory management, retail training, and marketing execution. I am attentive to detail, able to take initiative, prioritize multiple tasks and manage workload. Led quarterly score-carding client retail team meetings at various Acosta to headquarter offices to convey company priorities. Trained new sales specialists on products and services. Maintaining inventory control and store appearance. Recommend and execute point of purchase material for in-store solutions or seasonal promotions - installed in 90% locations. Perform cashier duties, including accepting and processing of customer payments and balancing receipts and cash. To shine as a mobile salesperson, you’ll need to have stellar verbal and written communications skills, as well as a familiarity with a variety of mobile products and accessories. Providing technical support and troubleshoot smartphones, tablets and other devices including the following brands: iPhone, Samsung, Motorola, Google, Microsoft, LG. Scheduled appointments for services technicians and install orders. Handle all merchandising and promotion efforts, inventory control, ordering, and maintenance, Direct sales floor activities, assist customers and address customer concerns, Fulfilled management responsibilities in absence of General Manager, Have direct contact with vendors and provided feedback to them regarding trends and need for reorders, Performed cahier duties during busy periods, Assisted with basic accounting duties, including booking invoices, payroll, and End of Day, Collaborated with General Manager on various projects, including store resets, Manage daily shop sales, service and customer service, Provide customer needs in person and via phone, use communication skills to explain warranty options, establish time commitments between technician and customer, check out procedures of promotion of products, Greet and assist every customer in a friendly and professional manner, Stay informed about current and upcoming new products, promotions and policy changes, Educate customers about product features, accessories and service plans to aid in recommending best options for each individual, Track individual sales and meet a monthly quota, Inventory management from receiving to floor display, Focus on specialist behaviors via remote/side by side or during floor support, Coach/develop a skilled and successful team of Sales Specialist, Behavior Sales Improvement webinars for all Carolina stores. Advised, sold, and configured Apple products in single/multiple transactions where average sales range was $500 to $5,000+, Advanced and maintained technological expertise to deliver troubleshooting solutions on all Apple software and hardware on the spot in an effort to decrease wait times for technical appointments, Trained up to 8 customers at a time of different backgrounds/levels acquire skills on Apple devices and programs for personal/business use as part of setup team, Discovered and matched customers needs with the right Apple products and services by understanding their feelings, ideas, and aspirations, Worked with and maintained current knowledge of T-Mobile, Sprint, AT&T, and Verizon plans of service for customers mobile needs, Maintained constant communication with team members and leadership by sharing data about the status of products, the queue, and wait times for service and repairs, Served as a translator in technical appointments for technical specialists an Spanish speaking customer, Led store in overall customer satisfaction by achieving a 98% net promoter score, Developed relationships with decision makers, Increased sales within assigned territory, Assisted customers by displaying the available options and correct parts for their vehicles, Changed customers batteries and light bulbs, Stocked and secured sales floor during hours of operation, Trained and guided new employees on job duties and company expectations. 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